The Meta and Jio platforms on Monday launched a first-of-its-kind end-to-end shopping experience on WhatsApp. Consumers in India can now shop from JioMart within the WhatsApp app. They can access and browse JioMart’s grocery catalog, add items to cart and pay for completing purchases within the app. Reliance Industries Chairman and Managing Director Mukesh Ambani announced at the 45th Annual General Meeting that Jio will start rolling out 5G services in India by October.
According to a press statement by Jio, JioMart is a global first initiative and JioMart on WhatsApp will enable users in India, including those who have never shopped online before, via WhatsApp by simply sending ‘Hi’ can shop. geomart number (+917977079770) on WhatsApp. The launch is part of the strategic partnership between Meta and Jio Platforms that was announced in 2020.
“Mark and I shared a vision of bringing more people and businesses online and creating truly innovative solutions that will add convenience to the daily lives of every Indian. One example of an innovative customer experience that we are proud to develop is WhatsApp This is the first end-to-end shopping experience with JioMart. The JioMart experience on WhatsApp furthers our commitment to enable a simple and convenient way of online shopping for millions of Indians,” Ambani said in a statement.
The company said the JioMart experience on WhatsApp will “revolutionize the way millions of businesses across the country engage with their consumers, while bringing unparalleled simplicity and convenience to people’s shopping experience.” Meta founder and CEO Mark Zuckerberg said such chat-based experiences “will be the way people and businesses communicate for years to come.”
At the event, Isha Ambani, introduced by Mukesh Ambani as the leader of the retail business of the Reliance Group, showed a demo of the JioMart bot. “The JioMart and WhatsApp partnership will aid in the development. JioMart-WhatsApp users can use WhatsApp Pay, Cash on Delivery (COD) and other payment methods. JioMart’s WhatsApp Bot is made by Haptik.
The development comes as Reliance Jio announced that it will start rolling out 5G services in India by October. The country’s largest telecom operator announced Rs. 2 lakh crore investment for setting up 5G connectivity in cities including Mumbai, Delhi, Chennai and Kolkata by Diwali. In addition, the company also confirmed that the nationwide rollout of the 5G network will be done by December 2023.
