According to a report, the government’s Grievance Appeal Committee is being set up to investigate appeals filed by users against the social media platform’s grievance offer. The committee is expected to be constituted through the proposed amendment in the IT rules for a citizen-centric system, which may be notified in the coming weeks. The government is yet to officially announce the details of the committee, which is expected to provide a mechanism for users to appeal arbitrary decisions by big tech companies regarding content control and account deletion.
The Grievance Appellate Committee for social media users, which will be set up by amending the IT rules, may include government-nominated members along with independent experts, PTI reported on Thursday, citing unnamed sources. .
According to reports, the proposed changes in the rules enabling the setting up of the committee could possibly be notified in less than a month.
The upcoming composition of Grievance Appellate Committee will be notified as part of the IT Rules to create a citizen-centric mechanism to enable citizens to appeal against decisions taken by grievance officers of big tech companies, the report quoted a government official as saying. developments.
The Grievance Appeal Committee, which is expected to resolve appeals within 30 days, is designed to give social media users access to a mechanism to resolve their grievances that are said to be unresolved, after IT rules were amended last year. Big tech companies are required to appoint a grievance redressal officer in the country.
In June, the government had circulated a draft rule for the revised IT rules to set up a Grievance Appellate Committee, which was later withdrawn. Weeks later, the US-India Business Council, part of the US Chamber of Commerce, and the US-India Strategic Partnership Forum raised concerns about the committee’s independence if the government had a hand in its formation.