Apple is working on a software update for the iPhone 14 Pro and Pro Max that aims to fix a bug that causes the rear camera on the device to physically move when used with some third-party apps.
The update will be released next week, according to the company, indicating that it has already identified a solution. The software fix will mark at least the second so far for the iPhone 14. On the day of launch, users were asked to update to iOS 16.0.1 to resolve issues related to FaceTime activation.
The latest iPhone handset went on sale last Friday and some users took to social media to complain about the camera bug. This issue, which can also cause a rattling sound, is the result of the optical image stabilization hardware being corrupted in some cases with third-party apps. Stabilization technology is designed to alter the camera system to compensate for iPhone shake, helping to prevent blurry pictures.
Users have bugs that hinder camera features in social media apps like Snapchat, TikTok, Instagram and Facebook, but it doesn’t affect Apple’s pre-installed camera capabilities. Snap, the maker of Snapchat, said on Monday that it was “working directly with Apple” to fix the issue after receiving reports from users. Instagram and Facebook owners TikTok and Meta did not immediately respond to requests for comment.
The new camera system on the iPhone 14 Pro, which for the first time includes a 48-megapixel sensor for the main lens, is one of the key upgrades for this year’s device. The phone also features a software interface on top of the device known as Dynamic Island, which works with an updated camera cutout to show information like map directions or AirPods status.
So far, the iPhone 14 Pro and iPhone 14 Pro Max appear to be the biggest hits in the lineup. Shoppers lined up at Apple retail stores over the weekend in search of the devices, and several locations sold out of the devices. Customers looking to purchase models from Apple’s website will have to wait until at least October for them to be delivered.
– With assistance from Alex Barinka.
© 2022 Bloomberg LP
