Apple has revealed that iMessage and FaceTime may not work properly on the recently launched iPhone 14 series due to some bugs. The Cupertino tech giant has said that the issues have been fixed in the latest version of iOS 16 and thus recommends iPhone 14 and iPhone 14 Pro model users to update their smartphones to the latest iOS version. According to Apple, iPhone 14 series users may not receive iMessages and FaceTime calls, or may see a green bubble instead of a blue bubble when texting another Apple device.
As highlighted by the Cupertino-based tech giant through There is a support page on its website stating that iMessage and FaceTime are not working properly on the latest iPhone 14 series smartphones. According to Apple, this could be due to multiple bugs. The company has published a list of issues that users may face after setting up the new smartphone.
Apple further noted that users are facing one or more of these issues. Firstly, iPhone 14 series users cannot receive iMessages and FaceTime calls. Second, users are seeing a green message bubble instead of a blue one when sending a message to another Apple device. Third, a single conversation can be represented as two separate threads. Finally, according to Apple, the person receiving the message may see a user’s message as coming from a different account.
For example, messages may appear to be received from a user’s email ID instead of a phone number. Apple claims that the issue has been fixed in the latest iOS 16 update. Hence, the company recommends iPhone 14 series users to update to the latest available version of the operating system immediately after setting up their smartphone. To update iPhones, users should go to Settings > General > Software Update,
The Cupertino-based company added that if iPhone 14 series users are still facing the above-mentioned issue, they can go. Select Settings > Cellular > the phone number you want to use, make sure the phone line is turned on while following the steps. Then go up Settings > Messages > Send & Receive > Select the number you want to usefor FaceTime, go to Select Settings > FaceTime > the phone number you want to use,
On September 7, Apple launched the iPhone 14 series during the ‘Far Out’ event, which included the iPhone 14, iPhone 14 Plus, iPhone 14 Pro and iPhone 14 Pro Max.